Kecino Privacy Policy — Your Data is Always Safe

1. What Information We Collect

When registering on the kecino platform, your name, email address, mobile number, and date of birth are collected. A copy of your national ID card or passport may be requested for identity verification purposes. Payment method information, such as mobile banking number or bank account details, is collected during financial transactions. Additionally, device type, browser information, IP address, and platform activity logs are automatically recorded. This information is used solely for the purposes of service delivery, security assurance, and fraud prevention.

2. Purpose of Data Use

Collected information is used for account management, transaction processing, and providing customer support. Data may be analyzed to improve your experience and deliver relevant services. Log data is reviewed to detect suspicious activity and maintain platform security. Information may be provided to fulfill legal obligations or in response to regulatory authority requests. Your data is never used for marketing or advertising purposes without your direct consent.

3. Data Storage & Protection

All your personal information is stored on servers secured with industry-standard SSL encryption technology. Passwords are stored in encrypted form and cannot be viewed even by our staff. Data may be retained for a specified period after account closure in accordance with applicable law. If a security breach is detected, we will promptly notify the affected users. We regularly review and update our security measures to maintain the highest level of protection.

4. Sharing Information with Third Parties

Kecino never sells your personal information to third parties. However, limited data may be shared with select trusted partners for payment processing, technology infrastructure, or legal compliance purposes. These partners are bound by strict confidentiality agreements and may not use the data beyond the stated purpose. Disclosure of information may be mandatory under legal orders from law enforcement or regulatory authorities. Outside of such circumstances, keeping your information completely confidential is our commitment.

5. Cookies & Tracking Technologies

Cookies are used on the kecino website to maintain login sessions and remember user preferences. Analytical cookies help evaluate and improve platform performance. You may disable cookies from your browser settings, though some services may not function properly as a result. Third-party advertising cookies are not used on our platform. We use only the minimum tracking technology necessary to provide our services.

6. Your Rights

You may request to view or correct your stored information at any time. Contact our support team to update any inaccurate or incomplete data. In certain circumstances you may request deletion of your information, however some data may need to be retained due to legal obligations. You may opt out of marketing communications at any time. We are committed to resolving any privacy-related concerns you have on a priority basis.

7. Policy Changes

Kecino reserves the right to update this privacy policy at any time as needed. Notice will be posted on the website for significant changes, and registered members may be notified by email. Continued use of the platform after changes are made will be considered acceptance of the updated policy. Therefore, it is recommended to read this page regularly. Our goal is always to give your privacy the utmost importance.